Shoberg Homes has worked for many years and on multiple projects with the team at Captive Audio, and we could not recommend them more. When planning out the home automation for TVs, Speakers, Lighting Control, WiFi, Speakers, Audio, Mechanical Shades, and HVAC Control, we need a professional at the table early in the project. They must work closely across the project team, including the owners, architects, designers, builders, and other subcontractors to design a system that brings about an easy to use and enjoyable experience for the clients. Captive Audio has always been that type of vendor for us and many other high-end builders in Austin. Their entire team is excellent to work with and you can count on them to get it right the first time. Thank you, Captive Audio, for taking such good care of our homeowners!
-MATT SHOBERG, Builder and Client
We have worked with Captive Audio on numerous projects and each and every one is a true pleasure. They are professional and personable. They understand our architectural drawings which makes working with them seamless and easy. Captive Audio devises creative and effective solutions to any challenge presented. Their team does exceptional work which is why Captive Audio will always come highly recommended from LaRue Architects! We look forward to every opportunity to collaborate with them!
Captive Audio is exceptional. From the moment we started the process with Captive Audio the job was seamless. Our project involved purchasing a new tv to be mounted on the wall above a fireplace. The company was prompt in responding to all calls and emails. Our estimate was provided quickly and the project stayed on budget. Brandon and his entire team were a pleasure to work with and delivered high quality work. I, highly, recommend Captive Audio for your next project. They are so fantastic we have already done a second project with them.
-MELISSA A, CLIENT
Very professional. They sell a great product and are committed to providing a high level of customer sevice. I had a minor issue on a Friday night and emailed them so they could take care of it on Monday. Instead, I received an email from them early Saturday morning saying they were looking into the problem. Later that day, I received a call from them saying they were able to take care of the issue remotely from their office - another great reason to call Captive Audio if you are looking for a great A/V company in Austin.
-SMITH T, CLIENT
The biggest compliment I can give to Captive Audio is that everything they told me from the initial consult held true throughout the project. They gave me as detailed an estimate as can be provided and the final invoice was right in line with that estimate. The work was completed in a professional manner and efficiently. I'll come back to use them again for my next Home Audio/Video needs..
-MATTHEW R, CLIENT
Captive Audio is probably the best customer service experience I've had in many years. I had an issue with a component last Friday afternoon during Columbus Day weekend. I called the office and they tried to fix the problem on the phone. It could not be fixed. They had a service tech person at my house within an hour who fixed my problem. They could not have been nicer or more professional. Great experience....
-JIMMY N, CLIENT
Our experience with Captive Audio has been nothing but excellent! From their attentive staff to the detail they put into making everything work perfectly, 5 stars for sure!
-KATHLEEN P, CLIENT
The Captive Audio team helped us with the installation of a complete house audio and video system. It has been a terrific system and if it ever needs tweaked, the response is quick, thoughtful and thorough. I recommend them highly.
-MILO B, CLIENT
Can not say enough great things about Captive Audio. Scott and his crew are extremely knowledgeable and professional. They have state of the art technology and are capable of creating or transforming an area into a great AV experience. We recently built an outdoor area. We were able to work ahead of time to prewire the area. Their insight ended up saving us a lot of money. Never did we feel pressured into choosing a system that was over the top or more than we needed. The installers, technicians and designers were all top notch. Would recommend them to everyone....and have.